Technical Support Manager
- Location
- London and East Counties
- Contract Type
- Full time, Permanent
Job Specification
Objective
A technically biased candidate is sought to join our Southern Sales Team providing on-site and administrative support to a busy Regional Technical Sales Team. Reporting into the Regional Manager, ideal candidates should have a good understanding of flat roofing or construction/surveying and originate from a Technical function with experience within construction with a technical/construction industry based qualification.
This new role will provide support to the regional technical sales team through provision of site surveys, inspections, technical sales support and general administration. Candidates should be highly professional and polished, and possess a team orientated, pro-active and motivated approach with a hands-on can-do attitude.
Outline of main responsibilities
Site based activity
- Travel to various sites within territory to undertake:
- Site surveys to identify the existing roof condition and construction
- Site measurements
- Production of roof-plans and detailed drawings
- Site photographs
- Undertaking core samples
- Undertaking Moisture mapping surveys (post training)
- Assist with the managing of certain roofing projects, liaising with the client, Main Contractor and approved Contractors and attending prestart and progress meetings
- Assist with the investigation of post completion issues.
Administrative support (attending head office)
- Report writing and setting up on Company database (Report Builder)
- Creating Moisture mapping reports
- Project reports
- Production of Specification
- Gather and collate marketing information
- In-house database project query and outstanding task resolution
- Contractor list enquiries
- Project tracking and monitoring
- Utilise Company database to glean information
- Strong organisational abilities and keen attention to detail
- Liaise with Approved Contractor network and assist in their management along ATSMs
- Identification of potential new clients
Communication
- Extensive liaison with Area Technical Sales Managers and Single ply Sales manager
- Liaison with the Technical Department – Technicians and Administrators to resolve technical queries and progression of detail drawings.
- Liaison with Project live Team
- Approved contractor liaison
Key skills/qualifications/criteria
- Strong technical bias
- Degree educated - Construction/technical bias
- Construction experience
- Computer literacy (intermediate - Word, Excel, PowerPoint)
- Database experience
- Strong literacy and numeracy
- Excellent communication skills in both written and verbal mediums
- Professional, friendly and resourceful approach with outgoing personality and strength of character Initiative led, driven and motivated to achieve high standards
- Full clean driving licence
Robert Woolston, Regional Manager Bauder are well known as the leading specification writer for flat roofing within the UK.
Our continually growing team work closely to deliver the best advice to our clients and the successful candidate would become an integral part of contributing to our future success.
This position is at the forefront of the London new build market and at the cutting edge of current survey techniques and offerings to our clients. It is an extremely sociable and enjoyable role, albeit in a fast-paced industry.
We need a good team player to join a very successful sales team. So, if you are eager to work hard, willing to travel, think on your feet, build relationships – and also have fun with a great group of people – then this role could be for you. You will not regret it.
