COVID-19 Updates

• COVID-19 Update - 08:50 02nd April 2020

  Fortified by latest Government statement to everyone continuing to work safely in the UK construction sector

  On Tuesday 31^st March, The Rt Hon Alok Sharma MP, Secretary of State for Business, Energy & Industry Strategy released an open letter setting out the Government’s support to, “… all those who are working tirelessly within the construction industry.  Delivering on large or small construction sites across the country, in builders’ merchants and logistic providers, or producing construction and mineral products.  The letter continues with “Our country and our economy needs all our support. And the construction industry has answered the call to action.” [sic]

  Read the full letter here

  

  With this letter of backing, we are continuing our business operations, just as we have for the last two weeks, to ensure that our flat roof products are despatched and delivered to working sites that can follow the latest Public Health England advice and the Site Operating Procedures (SOL).
  
  Our teams are working remotely delivering all stages of the design, specification, tender, product order process, delivery, installation and inspection of our flat roof solutions.
  
  For our specifying clients: Call your area technical manager for all the support you need.
  
  For our approved contractors: Your dedicated coordinator is fully operational and can deal with all your enquiries through remote access to our systems, just give them a call, they are there to help you.
  
  For our staff: You are providing an amazing service to all our customers and clients whilst you work remotely through email, phone and visual digital communications, and your support for each other is keeping our Bauder unity thriving.
  
  Together, we can do this!

• COVID-19 Update - 08:15 30th March 2020

  We are assessing our business operations daily and every time the Government updates its guidance

  We are continuing to follow official government advice as it develops as everyone’s health and wellbeing is our top priority

  We are continuing to monitor and follow the official guidance of the Government and are operating our business within the parameters set out by the Prime Minister. Be assured, everyone’s health and wellbeing are our top priority. 
  
  For our specifying clients, we are operating as usual via phone, email and other digital channels to provide you with the support you need in order to design flat roof solutions on your projects. All our area technical managers and technical team are working remotely to provide detail drawings, calculations, tapered design schemes, and more for your specification.
  
  For our approved contractors, we are still following the Government’s current view that work on construction sites can continue providing the site is able to operate within the Public Health England guidelines and social distancing is followed. This is further supported by the Road Haulage Association in that deliveries to site are safe to be maintained, again where the advice is followed. This means that our deliveries continue, and we can provide our materials to your projects for installation. 
  
  We have increased stock here in the UK and have implemented an uplift of 50% on our usual levels.  Our UK stock is distributed through four separate warehouses providing us with flexibility to mitigate the impact of any supply challenges from any one of our distribution sites.
  
  Our warehouses are following strict social distancing and all recommended health precautions so that we can receive incoming products, fully stock our warehouses, collate and pack your orders, and load lorries for distribution to site or your yard premises.
  
  We are responding to each situation as site circumstances change and are here should you need us to check any of your orders or deliveries. 
  
  Your dedicated coordinator is fully operational and can deal with all your enquiries through remote access to our systems, just give them a call, they are there to help you.
  
  For our staff, remote working is now familiar and routine, with visual digital communications flourishing, and we are all supporting each other to keep our Bauder unity thriving.
  
  So, we are all working together to deliver “business as usual” and are here for all our clients, customers, staff, their families and all those we interact with in our day to day activities. Just get in contact in the normal way and we will provide our usual, dependable and reliable service.
  
  Call 0845 271 8800 and arrange a telephone meeting with your local area technical manager.
  
  Together, we can do this!

• COVID-19 Update - 07:32 24th March 2020

  We are constantly reviewing our practices in this ever changing situation.

  We are absolutely following official government advice given on 23 March 2020 as everyone’s health and wellbeing is our top priority

  In this everchanging situation we are absolutely following the official guidance of the Government, and as such we are operating our business within the parameters set out on the evening of 23 March 2020 by the Prime Minister. Everyone’s health and wellbeing is our top priority. 
  
  We are not included within the list of business types asked to close and so are able to continue to support our customers and clients.

  For our specifying clients, we are still able to operate as usual via phone, email and other digital channels to provide you with the support you need in order to continue to specify flat roof solutions on your projects. All our area technical managers and technical design team are working remotely to provide detail drawings, calculations, tapered design schemes, and more for your specification.

  For our approved contractors, we are following the Government’s stance that work on construction sites can continue providing the site is able to operate within the Public Health England guidelines and social distancing is followed. This is further supported by the Road Haulage Association in that deliveries to site are safe to be maintained, again where the advice is followed. This means that our deliveries continue, and we can provide our materials to your projects for installation. To ensure there is no interruption in our supply, we have increased stock levels here in the UK and currently hold in excess of £1 million worth of extra stock (50% increase on our usual levels).  All our stock is distributed through four separate warehouses to mitigate the impact of any supply challenges from any one of our distribution sites.
  
  For our staff, we have embraced the recommendation that travelling to and from work, or for the purposes of work, should not occur unless it absolutely cannot be done from home. As such, our staff are working remotely to deliver their roles with a skeleton team at our head office in Ipswich. All our external and work from home teams can securely access our internal systems remotely so that we can continue to work alongside our clients to maintain their business operations and site construction work.
  
  So, despite the current difficulties and disturbances we are working and pulling together to ensure we keep our accustomed service to clients, and supply of roof products and systems to customers as close to business as usual as we possibly can. Our aim is that you don’t even notice a difference.
  
  Just get in contact in the normal way and we will provide our usual, dependable and reliable service.  Call 0845 271 8800 and arrange a telephone meeting with your local area technical manager.

• COVID-19 Update - 09:26 19th March​ 2020

  We are constantly reviewing our practices in this ever changing situation.

  How we are operating within the Coronavirus situation to keep staff and clients safe whilst maintaining all our business operations.

  For our clients we are here, operating as usual, on the end of a phone or email and also Skype should you wish.  All our technical managers are fully operational, resolving your design challenges, proposing the right flat roof waterproofing systems, green or blue roofs, and PV solutions.  Our technical department is working remotely to create tapered insulation schemes, providing technical calculations and specifications.  Our accustomed service and support continues - the one thing we aren’t doing is arranging unnecessary meetings in your office.
  
  Roof surveys and site inspections are still being carried out where required as generally these can be conducted unaccompanied, allowing us to follow all recommendations for health protection without close contact with anyone else.
   
  For the supply of roof products for Bauder installations we manufacture from eight factories across Germany and Austria and currently all production facilities are fully operational. The movement of our goods remain largely unaffected across Europe and some additional border checks are taking place which obviously takes slightly longer than usual.
  
  To ensure there is no interruption in our supply, we have increased stock levels here in the UK and currently hold in excess of £1 million worth of extra stock (50% increase on our usual levels). All our stock is distributed through four separate warehouses to mitigate the impact of a possible lockdown of one of our distribution sites.
  
  For our staff, over 70% are working remotely with minimal personnel at our HQ in Ipswich and we are wholeheartedly following all the Government’s advice and recommendations. As well as all the fundamental hygiene precautions, we have vetoed Company gatherings and internal meetings and are insisting on minimal contact between Bauder staff.
  
  So, when we say “it's business as usual” we really mean it.  We are absolutely here for all our clients, customers, staff, their families and all those we interact with in our day to day activities. Just get in contact in the normal way and we will provide our usual, dependable and reliable service.
  
  Call 0845 271 8800 and arrange a telephone meeting with your local area technical manager.
  
  Together, we can do this!